The story behind the bakery that became a New York institution.

This policy explains the standards we apply to orders placed through our store.

What we value

Our store is built around carefully presented products, straightforward information, and dependable customer care. We aim to make browsing and checkout feel clear from the first visit through delivery.

How we serve customers

We review product information, work with established service providers, share practical shipping and return terms, and remain available when an order needs attention. Feedback helps us refine the assortment and the service experience.

Our commitment

We value honest communication, responsible handling of customer information, and fair solutions. Whether you are making a first purchase or returning, our goal is a welcoming and reliable store experience.

Contact details

Email: kawser79796@gmail.com
Phone: (717) 967-5569
Address: 40 Oxford St, Cambridge, Massachusetts 02138, United States
Service hours: Monday to Friday, 9:00 AM–5:00 PM.

Press reviews

“Among local cookie mavens, they’re considered as much a New York culinary icon as a Katz’s hot dog or a Di Fara slice. Tourists bucket-list them. New Yorkers line up for them.”
"Levain Bakery's cookies are the stuff of legend."
“There’s a reason we’ve called its chocolate chip-walnut cookie one of the best chocolate chip cookies in America.”
"Weighing in at slightly less than half a pound, Levain's could-be-meals cookies are big, but you'll still wish you had just one more bite after you've finished."

The Levain Way

Levain is the cookie to celebrate, to commemorate, to comfort, to console. Decadently crispy on the outside and gooey in the middle, its gooeyness cuts right to a cookie lover’s core. Flaky, moist and savory, it rises to the occasion. The smell. The smile. The sweetness. The OMG moment of biting into a Levain cookie. You never forget your first — and you’ll always want another.

Levain is love. It’s quality. It’s craft.

Every cookie, loaf, scone and muffin is made by loving hands, with the best ingredients, and a lot of heart. Given time to chill, to rise, to proof, to set, every Levain pastry is a magical amalgam of flavors and textures to light up your senses and bring you joy.

Keen On Community

We’ve always been incredibly grateful for the support of the communities we’re a part of, and we strive to reciprocate that support in ways big and small. On opening day, our new bakeries donate all proceeds to a local charity organization, and at the end of every day thereafter, we donate all unsold baked goods. It brings us great pride to think of all the people who’ve been treated to a fresh cookie, a delicious bread roll, or a flavorful muffin in the midst of a challenging day.